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Govlanes AutomationsGovlanes Automations

VOICE AGENTS & AUTOMATIONS

Never miss another customer call.

An AI voice agent that answers every call, speaks only from the facts you give it, captures every lead, and hands off to your team when it matters. We build it, connect it and keep it running.

Want to hear one first? Ask for a live demo call when you get in touch.

What you can count on

  • Answers around the clock

    Every call picked up, nights and weekends included.

  • Speaks only your facts

    If it isn't in your data, it says so and takes a message.

  • You stay in control

    Change hours, services and answers yourself, any time.

What your voice agent does

  • Greets callers in your business's tone and answers real questions: hours, services, locations, policies.

  • Captures leads with name, number and need, and emails them to you straight away.

  • Takes appointment requests using the availability you set.

  • Hands urgent calls to the right person, by the rules you choose.

  • Logs every call with a short summary, so you know what happened without listening to audio.

Why it doesn't make things up

Most phone bots guess. Yours won't. During every call, your agent reads your business facts live from your own secure data space - the one you edit in your dashboard. If something isn't there, it says so and offers to take a message. It never invents an answer.

The bridge between your business and AI

We are the bridge that links your business information to the AI. You keep your facts in one place; we turn them into answers your agent can trust, and connect it to the tools you already use. We build only on SOC 2, HIPAA and GDPR compliant infrastructure.

Beyond calls: custom automations

We connect your forms, CRM, calendars and inboxes so leads, follow-ups and records move on their own. Tell us the workflow; we design, build and run it.

Automate a workflow

How it works

  1. Tell us about your business

    One short form, about three minutes.

  2. We build your agent

    Your facts, your tone, your call rules.

  3. You test it

    We place test calls and send you the transcripts; you can call it too.

  4. Go live

    Forward your line or take a new number, then watch it work.

Three ways we build

  • Essentials build

    For: Businesses that need every call answered and every lead captured.

    • One voice agent or automation on your own facts
    • Lead capture and email alerts
    • Handoff rules
    • Appointment requests
    • Call log, status and dashboard
    • One number, new or forwarded
    • Voice and greeting tuning
    • Optional test-call session
    • Go-live support
    • Optional signed webhook to one system
  • Connected build

    For: Businesses that run a CRM, booking or helpdesk tool with an AI connection.

    • Everything in Essentials
    • Connection to the AI connectors of your tools, yours or your provider's
    • Review of which tool actions the agent may use
    • Write safeguards at the level you choose
    • Connection health monitoring
  • Custom-engineered build

    For: Businesses whose systems have no AI connection yet.

    • Everything in Connected
    • A secure connector for your system - CRM, booking, property or database - designed, built, hosted and maintained by us
    • Secure sign-in handling and field mapping
    • Ongoing upkeep as your system changes

Your next customer is calling. Make sure someone answers.